29 Mar
2023
Crafting telework: A conceptual process model and some empirical evidence among individuals and teams
In this talk, I will describe a model explicating telework as a dynamic process, theorizing that teleworkers continuously adjust – their identities, boundaries, and relationships – to meet needs for competence, autonomy and relatedness in their work and nonwork roles. The model uses the lens of job crafting to posit changes teleworkers make to enhance work-nonwork balance and job performance, including time-related individual differences to account for contingencies in dynamic adjustments. I will also discuss how feedback from work and nonwork role partners and one's self-evaluation results in an iterative process of learning to telework over time. In the second part of the talk, I will present empirical evidence that offers preliminary support for the dynamic telework crafting model, based on data collected from individual teleworkers as well as teleworking teams.